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HOW TO CHOOSE THE RIGHT PROMOTIONAL PRODUCT

05.14.2013 / Posted in ArticlesBranding

Promotional products. Most companies buy them for prospects, clients, event attendees—they’re a fact of corporate life.

And they do work: Compared to other items when it comes to the cost per number of impressions, promotional items often win. For example, the Advertising Specialty Institute found that the average cost-per-impression for a shirt is 0.005 cents. A prime-time television ad? Per impression, it runs 0.019 cents. 

But not all promotional products are created equal. Some are hits—and others are misses. How can you ensure that your next promotional item nails the target?

WHAT’S YOUR POINT?

What do you hope to achieve? How will you distribute the item? How does the activity for which you’re purchasing promotional products fit into your marketing strategy and message? How will you measure its success? 

Without a clear plan and an understanding of how these products integrate into your marketing program, you risk wasting a sizable chunk of your marketing budget

And the dumpster behind your building is not a prospect or customer.

SUIT THE PRODUCT TO THE PERSON

Who does the promotional item target? 

Don’t select a product you’d like—select something your audience would want. Ensure it fits your purpose as well: You may want to give something different to customers than to prospects. After all, you should have a different message for customers than you do for people who haven’t purchased from you.

DON’T FALL INTO A PROMO-ITEM RUT

Some companies have “signature” promotional items. They should reconsider. Customers likely already have one from a previous encounter with you. Many prospects may as well—at least, if they’re in the pipeline, they will. Something new and different will make a fresh impact each time.

FOCUS

Don’t give a promotional product to everyone you meet—even if they fit your audience parameters. Target carefully for the biggest impact. For example, handing a gift to everyone who walks past your booth at a trade show—even if its attendees are your target audience—cheapens the item’s value.

GIVE—AND GET

Ensure that you have contact information for anyone who receives a promotional item. With current or past customers, you’re all set. But if you’re trying to attract new prospects, giving something without getting something in return is doing it wrong.

FIND SOMETHING USEFUL

Choose something that your audience will use as often as possible for as long as possible. A study showed that promotional product use achieved a 69 percent boost in brand interest and an 84 percent increase in positive brand impression—mainly because of repeated exposure to the company’s brand though using the item. Also, you gain fresh brand impressions from the people who see someone use the product—an added bonus.

INCLUDE A CALL TO ACTION

The item may be usable, targeted, and fit your strategy—but it fails if you don’t give the customer a way to take action.

Include your company’s contact information: logo, URL, tagline, phone number, QR code—whatever makes sense for your initiative. And with a finite space in which to work, make every line count.


QUALITY MATTERS

Promotional items leave a lasting brand impression. Handing out cheap, useless products is worse than handing out nothing at all. 

Detail orientation ties to quality, too. Check every proof that you receive from the vender. Is everything clear and easy to read? Is the phone number correct? The URL? Are there any misspellings? Send the proofs through multiple pairs of eyes to be extra certain.

Need help making sure your promotional product is a good fit for your strategy? Call us today!



Starbucks Summer 2025 Collection May Signal Shift to Smaller Stylish Drinkware

In addition to sunny colors, the coffee chain’s seasonal drop focuses more on carrying and customization than volume.

Could the days of 40 oz. tumbler dominance be behind us?

If Starbucks’ summer drinkware collection is any indication, consumers might be looking for more manageable drinkware options – especially when on the go.

The Starbucks seasonal drinkware collection is typically a good look into what sort of designs end-users want for things like tumblers, cups and bottles. The colors reflect the season, with the summer collection full of bright yellows, blues and greens. But what stands out the most in the collection is the relatively small size of all the pieces.

Recently, 40 oz. tumblers inspired by the “Stanley Cup” were all the rage, and drinkware suppliers created their own answers to the piece after it became a social media sensation. Now, however, Starbucks is betting on end-users looking at smaller drinkware pieces – and also accessories for them.

Take, for example, the Cold Cup & Carry Case from this collection. It’s only 24 oz., and it comes with a carrying case and strap that matches the lid of the cup. This bridges the gap between tote bag and water bottle, creating another opportunity for branding with the carrying strap and bag.

Yellow Cold Cup & Carry Case
The Vibrant Yellow Cold Cup & Carry Case (24 oz.) from Starbucks

Elsewhere in the collection, there’s a 24 oz. cold cup with a flower charm that fits around the straw. The idea of a drinkware accessory is something that makes sense for a 40 oz. tumbler, where you can attach a “tumbler backpack” for carrying small items. But the charm idea creates an opportunity for end-users to collect or trade their charms like they might do with trading cards or even other accessories of this ilk. Look at the "Labubu" collectibles that are currently all the rage for people to put on their purses and bags. (The idea of merchandise specifically for the Labubu dolls is a topic for another day.)

It’s simple, but something like that adds a layer of branding and creates engagement among end-users, and possibly even additional business if the customers can go back to get different varieties.

Swirl Cold Cup with Flower Charm
Swirl Cold Cup with Flower Charm (24 oz.) from Starbucks

Whether the Stanley Cup era is truly over remains to be seen, but some suppliers and distributors have predicted that the tariff situation could make it difficult, or at least not as cost-effective as other drinkware choices.

The change could also just be that trends are cyclical, and end-users fluctuate between two ends of product spectrums. Baggy pants give way to skinny jeans, and then we go back to baggy. Hard goods are not exempt to these swings in consumer trends. At one point, everyone wanted their cell phone to be as small as possible, and then smartphone manufacturers offered products that double as tablets.

The drinkware got bigger, and now it might get smaller when end-users want something easier to carry.